Tablet in black, front view with rounded corners and the screen off

Common tablet problems

  • iPad in silver, front view with cracks spreading from the lower right corner across the dark screen

    Cracked iPad screen

    A drop onto a corner can send a hairline crack across the glass without spoiling the picture. Black blotches or colored lines can point to trouble beyond the outer glass. Mention both when asking about screen repair.

    Find a repair near you: Cracked iPad screen
  • iPad in silver, front and edge view with gray lint in the USB-C port and an unplugged cable in front

    iPad not charging

    Cable wear and lint packed into the charging port are common culprits. Try a different compatible cable and wall adapter. A plug that won't seat fully is a useful detail to mention.

    Find a repair near you: iPad not charging
  • iPad in silver, front view with a nearly empty red battery icon at the center of the dark screen

    iPad battery draining fast

    Battery wear often shows up as more trips to the charger with the same use. Check which apps are using power in battery settings. High brightness can eat through a charge too.

    Find a repair near you: iPad battery draining fast
  • iPad in silver, front view with a dark screen and a charging cable plugged into the side

    iPad won't turn on

    A drained battery or a software freeze can leave the screen blank and the buttons seemingly useless. Connect a working charger, then follow Apple's force restart steps for your model. Sound with no picture points toward the screen.

    Find a repair near you: iPad won't turn on
  • Tablet in black, screen side up with a crossed-out tap symbol in the center of a gray display

    Touch screen misses taps

    A strip of glass that never responds often points to a screen fault, even without a crack. If touch fails only while charging, unplug the charger and try again.

    Find a repair near you: Touch screen misses taps
  • iPad with silver edges, front view with a white circular arrow in the center of a black screen

    iPad stuck on Apple logo

    Software trouble can stop startup at the Apple logo. Don't agree to an erase without discussing unbacked photos and files, since erasing removes them from the tablet.

    Find a repair near you: iPad stuck on Apple logo
  • Tablet face up with a silver frame and a white circular arrow in the center of its black screen

    Tablet keeps restarting

    A weak battery can cause restarts, though software crashes do too. Note if it happens during one particular app or whenever the charger comes out. That pattern helps narrow the search.

    Find a repair near you: Tablet keeps restarting

What tablet repair involves

A repair begins with checking what still works. The shop can try compatible charging equipment, check for a response to a restart and examine the frame. Those results help explain whether a black screen comes from the display or a loss of power.

The proposed work should name the part involved, such as a battery, charging port or screen assembly. Ask how the tablet's construction affects the work, including anything attached to the original screen that must be kept.

  • Opening and setup

    Access can involve releasing adhesive and disconnecting delicate cables. If the work calls for software recovery or fresh setup, agree on how stored files will be handled before proceeding.

  • Checks before pickup

    The original symptom should be checked again after reassembly. A screen repair also calls for testing image quality, touch coverage and nearby buttons or cameras.

Keep the tablet or replace it

Start with what you want the tablet to keep doing. Reading, drawing and running work apps place different demands on an aging device. A repair has less value if the tablet already struggles with its intended use.

  • Check support and the whole device

    Look up update support for the model, then weigh battery condition, frame damage and charging trouble together. Confirm that suitable parts are available, since age alone doesn't tell you whether something can be fixed.

  • Protect files before deciding

    Photos or documents without another copy may justify asking about data recovery even if you retire the tablet. Get a written repair quote and make clear that erasing storage requires your approval.

Questions to ask a tablet repair shop

  • Will you contact me before replacing extra parts?

    Agree on the work being approved and any fee for testing alone. A written estimate should separate that fee from the proposed repair.

  • How will you check that the repair worked?

    Describe exactly what happens so the same symptom can be tested before work starts and after it's finished. Charging that cuts out when a cable moves needs a test with the cable connected.

  • Which replacement part are you quoting for?

    Screen repair can mean different work depending on the model. Get a clear description of what will be replaced and the part's source.

  • Who can unlock the tablet during testing?

    Ask why access is needed and how your passcode is handled. Check whether a reset is planned before sharing access.

  • Can I see the written warranty terms?

    Read which faults qualify, what is excluded and whether labor is covered. Keep those terms with the repair receipt.

  • If the fault remains, what are the next steps?

    Clarify how you'd approve another attempt, including further charges. Ask what happens if the tablet still cannot be repaired.

Getting your tablet ready for repair

  • Record what actually happens

    Write down when the trouble began and exactly what happens. A tablet that charges only with the cable tilted is a useful detail.

  • Check your saved files

    Copy schoolwork, photos and notes to a computer or cloud storage, then open a few copies. If the screen won't let you, flag anything that hasn't been backed up.

  • Set limits on access

    Ask what the shop needs to test before sharing a screen passcode or Windows sign-in password. Arrange to unlock it yourself if possible.

  • Handle account changes yourself

    Confirm whether the repair requires turning off Find My on an iPad. Make that change yourself and keep account passwords private.

  • Pack for the fault

    Leave the cover behind and take out any cards in accessible SIM or memory card slots. For charging trouble, bring the cable and power adapter you've been using.

Tablet Repair questions and answers

What will I pay for tablet screen repair?

The cost depends on your tablet model and the work it needs. Ask the shop for a quote that includes parts and labor, and check whether checking the tablet costs extra.

How many tablet repair shops are listed?

You can find 134 shops listed for tablet repair across 66 cities. Choose your city, then call to check who can work on your tablet model.

More questions

How do I choose between local tablet repair and mailing it to the maker?

Compare the repair quotes and how you'll get your tablet there and back. Include any shipping charges, and confirm that the shop or maker will accept your model.

How long does tablet screen repair take?

The wait depends on the tablet model, parts and the shop's workload. Ask when you can expect it back and whether a replacement screen needs to be ordered.

Can I keep my tablet until the repair part arrives?

It depends on whether the shop needs to keep your tablet for testing or to match the part. Ask if you can take it home and return once the part is ready.

Does dropping off a tablet mean the repair happens at that shop?

No. A drop-off point may send your tablet elsewhere for repair. Find out where the work happens and who to call if you need an update.

Can I arrange a repair for a school or work tablet?

It depends on whether your school or workplace lets you book repairs yourself. Check with whoever manages the tablet, since they may have a repair service you're expected to use.

Who do I call if my iPad still has the same problem after a repair?

Call the shop that did the repair and explain what's still happening. Ask whether it will check the iPad again and whether that visit would cost extra.

Does a cracked iPad screen need a full replacement?

A cracked iPad doesn't automatically need a complete screen assembly. What can be reused depends on which layers still work and the repair method available. Ask whether the quote covers glass alone or also replaces the display.

Why is my tablet not charging?

The charger or cable may be at fault even if the tablet shows a charging symbol. Use a compatible pair that charges another device, then try a different outlet. If the plug won't seat fully, look for lint inside the charging port.

Will replacing my iPad battery stop it draining so fast?

Replacing a worn battery can help an iPad hold its charge, but it won't stop an app from using power in the background. Check the Battery section in Settings for an app doing more work than expected.

Why won't my iPad turn on?

The iPad may be out of power, stuck during startup or unable to show a picture. Test another suitable charger and cable, then follow Apple's model-specific force restart steps. Note any noises while the display stays dark.

Why is my iPad touch screen not working?

A touch screen can stop responding because of a screen fault, moisture or frozen software. After cleaning and drying the glass, remove attached cables and restart the tablet. Notice whether taps fail across the display or just along one edge.

Why is my iPad stuck on the Apple logo?

Software trouble or a failing internal part can leave the Apple logo on screen without loading anything else. A force restart may get it moving again. Don't agree to a restore without knowing it wipes stored data.