Find iPhone 12 Repair Near You

Common iPhone 12 repair problems

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  iPhone battery won't last

  A tired battery runs out sooner because it can't hold as much charge. Look for a service recommendation under Battery Health, especially if normal calls and messages now send you hunting for a charger.

  Find a repair near you: iPhone battery won't last
• 

  Front glass is broken

  Cracks can spread from a tiny chip beside the frame. The usual repair replaces the screen assembly, though a specialist may save a working OLED panel by changing just its cover glass.

  Find a repair near you: Front glass is broken
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  iPhone 12 isn't charging

  Lint wedged inside the Lightning port can keep the contacts from meeting. Rule out the cable and power adapter first. Wireless charging that works normally makes battery failure less likely.

  Find a repair near you: iPhone 12 isn't charging
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  Display went black after a drop

  The OLED panel may be broken beneath unmarked glass. Tell a shop about any alarms or vibrations, since those suggest the phone is still running.

  Find a repair near you: Display went black after a drop
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  Phone won't start up

  No picture doesn't necessarily mean a dead battery. Connect charging equipment that works with another phone, then attempt to force restart yours.

  Find a repair near you: Phone won't start up
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  iPhone overheats during use

  Direct sun and demanding games can heat the case. Pause what you're doing and move indoors if a temperature warning appears.

  Find a repair near you: iPhone overheats during use
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  Touch stops working in patches

  A narrow strip that ignores your finger after an impact often points to a broken screen. Restarting is worth trying before replacing it.

  Find a repair near you: Touch stops working in patches
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  Phone restarts without warning

  Battery wear can cause sudden shutdowns, but software can also keep sending you back to the Apple logo. Make a backup if possible before checking for an iOS update.

  Find a repair near you: Phone restarts without warning

What iPhone 12 repair involves

The repairer checks your complaint before choosing a part. For a phone that won't charge, that means trying another cable and checking the port, then comparing Lightning with MagSafe. A dark display on a phone that rings may need a test screen.

Ask what screen the quote includes. All iPhone 12 versions came with OLED, but some replacement screens use LCD and look different. Usually the bonded glass comes out with the panel, and Face ID sensors need careful handling. Battery work replaces the cell, while a worn charging port normally gets a new flex cable.

Save your files and check that your Apple Account login works. If the repairer requests disabling Find My, do that yourself and enable it again afterward. Agree how the repairer can unlock it for checks, and ask for new adhesive around the opened screen. Once it's reassembled, test typing, photos, call sound, face unlocking and charging. Get any replacement part warning explained.

Keeping or replacing an iPhone 12

Getting a family video off a dead phone may matter more than keeping it. Tell the shop if that's the goal, especially when no other copy exists. Another phone won't recover files left on this one.

Repair makes sense when a single fault is spoiling an otherwise useful iPhone 12. A bent corner, shattered rear glass and broken face unlocking make it a bigger job. Ask for a written quote covering each fault, and decide how much you'd want to use it afterward.

Check software support before putting more work into an aging phone. It should run the apps you need, and ongoing security updates matter too. Ask the repairer to confirm suitable replacement parts, including the display type, before you commit.

Check the parts and repair terms

• Do I still pay if you can't fix it?

  Ask what the bill would cover if testing or a repair attempt leaves the phone with the same problem.

• What will you do if changing the screen doesn't help?

  Agree that work stops there until you've heard what the tests showed. Give permission for further work only after seeing a revised quote.

• Can you write the exact replacement part on the quote?

  An iPhone 12 screen quote should name its supplier and say OLED or LCD. With a battery, ask for its brand and what iOS will show under Parts and Service History.

• Does your warranty cover a loose connection?

  Coverage for a faulty part may differ from coverage for how it was installed. Keep a copy of the terms, including anything excluded.

• How do you check that nothing else stopped working?

  Start with a note of working features, including face unlock, cameras and touchscreen response. Compare them after repair, and try both Lightning and MagSafe.

• Could I unlock it just for the tests?

  Typing your passcode yourself limits who has it. Make sure wiping the phone needs a separate conversation.

Get your iPhone 12 ready for repair

• Check the backup date

  Create a backup using iCloud or your computer, then check that it finished. Mention any photos or messages that haven't been saved elsewhere.

• Describe the first sign of trouble

  Write down when it began and what happened beforehand. A green line after a fall or charging that stops when the cable moves is useful detail.

• Arrange access for testing

  Offer to enter the passcode at the counter for checks needing an unlocked phone.

• Handle Find My when asked

  Know your Apple Account password and keep it private. Turn off Find My only when requested for repair, then turn it back on afterward.

• Remove attached belongings

  Take off the case and magnetic wallet. Keep your physical SIM unless it's needed for an agreed test, and bring accessories only when they demonstrate the fault.