Find iPad Pro Repair Near You
For help close to home, search 21 shops that say they handle iPad Pro repair. Find your city and ask about your exact model.

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Common iPad Pro faults

iPad Pro screen has cracked
A corner impact can split the glass while leaving the picture readable. The laminated front usually needs a complete display replacement.
Find a repair near you: iPad Pro screen has cracked
iPad Pro isn't charging
Cable faults and lint inside the charging port can stop power reaching the battery. Try a different charger and cable, especially if the plug won't seat fully.
Find a repair near you: iPad Pro isn't charging
Battery drains fast
A worn battery holds less charge, but high screen brightness and busy apps also drain it. Check Settings under Battery for unusually heavy app activity.
Find a repair near you: Battery drains fast
iPad Pro won't turn on
A drained battery or frozen system can leave the tablet unresponsive. Test a working power adapter, then follow Apple's force restart instructions for that model.
Find a repair near you: iPad Pro won't turn on
Touch screen won't respond
Broken touch hardware can leave a band across the screen that ignores fingers. With intact glass, wipe the screen dry and restart.
Find a repair near you: Touch screen won't respond
iPad stuck on Apple logo
Startup software can stall, though hardware faults can produce the same symptom. Tell the shop about files without backups before approving work that could erase them.
Find a repair near you: iPad stuck on Apple logo
iPad Pro keeps restarting
Battery trouble or software crashes can cause repeated restarts. Note if connecting power changes the behavior or if one app triggers it.
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iPad stopped working after a spill
Liquid can reach internal connections as well as the charging port. Disconnect power and shut the iPad down if it still responds.
Find a repair near you: iPad stopped working after a spill
How an iPad Pro gets repaired
Testing starts with what the iPad still does. Sound from a blank screen, charging that cuts out when the plug moves, and missed finger presses point to different checks. A shop can test incoming power, battery behavior and screen response before choosing parts.
Screen work usually replaces the laminated front as a unit. Reaching the glued battery means removing the display too, and the thin frame needs checking for bends. Display type depends on the model, so the technician needs the exact version to order a matching part.
An older Pro's original Touch ID button may need transferring to retain fingerprint unlock. Face ID sensors need careful handling on equipped versions. After reassembly, checks should cover charging, operation unplugged, picture quality and touch across the keyboard, plus buttons and fingerprint or face unlocking.
Deciding if an iPad Pro is worth fixing
Recovering a drawing can be worth pursuing even when you don't want to keep the iPad. Say which files have no other copy, and make copying them the first priority before anyone resets the tablet.
Age alone doesn't settle the repair decision. Confirm that your Pro still receives security fixes and supports the apps you depend on. New hardware doesn't change an app's software requirements.
Ask which parts the repair needs and whether they can be sourced for your version. A damaged port, weak battery and bent frame together make a bigger job than one broken part. Request the full quote in writing and compare it with what continued use of this iPad is worth to you.
What to ask about an iPad Pro repair
Can you show me what works before and after?
Test touch, charging and face or fingerprint unlock together at drop-off, then again at pickup. Note any bend along the edge.
Is that part new or taken from another iPad?
Get its source and condition written into the quote. With a screen, ask about changes to color, brightness or how it responds to taps.
If the repair breaks, does the warranty cover labor?
A covered part could still leave you paying to have it installed. Read what's included and what's excluded before agreeing.
Why do you need my code?
Ask which tests need an unlocked tablet and who will use it. You can offer to type it yourself. Keep permission to erase files separate.
What do I owe if I decide against repair?
Checking an iPad that won't start can carry a fee even if you take it home untouched.
Would I still pay if the new part doesn't help?
Settle that before parts are ordered. If another repair is suggested, get a fresh quote before saying yes.
Getting your iPad Pro ready for repair
Set limits on access
Agree who needs an unlocked iPad Pro and what they'll test. Offer to enter your passcode while present instead of including it with repair notes.
Leave account passwords off the form
Keep the Apple Account password to yourself. If the repair needs Find My turned off, ask the reason and change it yourself.
Confirm a backup exists
Back up through iCloud or onto a computer while the device is usable. Check the result, and point out anything that hasn't been saved elsewhere.
Bring what helps show the fault
Unneeded cases, keyboards and Pencils can stay behind. Remove any physical SIM unless the cellular connection needs checking.
Write a short symptom history
Say when the trouble began, what you've tried and if anything was spilled on it. A charging plug that feels loose is a useful detail.
Related repairs
iPad Pro Repair: common questions
How do I find local help with iPad Pro repair?
With 21 shops saying they offer iPad Pro repair, you can start by looking in your city. Your next step is to call about the model and problem.
How can I find out what iPad Pro repair will cost?
The cost of iPad Pro repair depends on your model and what is wrong. Call with both and ask what the quote covers.
Can a shop estimate how long iPad Pro repair will take?
More extensive damage can make an early estimate for iPad Pro repair less accurate, and a busy shop may need longer to start. Call to request a timeframe for the whole job.
What if my device is worth more to me than its resale value?
Get the quoted cost first, then decide how much keeping the device is worth to you. Think about its age, damage beyond the main problem and files you care about as part of that choice.
Can I do anything at home to prepare for iPad Pro repair?
Write a note naming the exact model and the trouble you've noticed, then back up whatever the device still lets you access. Ask the person you call whether to pack the charger, remove the case or change any passcode.
Does an iPad Pro screen replacement include the glass?
An iPad Pro screen replacement usually includes both the glass and display panel because they're laminated together. A bend in the frame can crack the replacement, so the body needs checking before a new screen goes on.
Why is my iPad Pro not charging?
The fault may be at the port, in the battery or in the circuit that charges it. Before buying a part, try a known working cable and compatible charger in a different outlet.
Why won't my iPad Pro turn on?
An empty battery or frozen iPad can look just like a broken screen. Try charging it with compatible equipment and force restarting it using the steps for that model. Listen for alerts even if nothing appears.
Why is my iPad Pro touch screen not working?
Water on the surface or a connected accessory can interfere with taps on an iPad Pro. Unplug everything, wipe the display clean and dry, then restart it. If one patch still ignores your finger, write down where.
Will an iPad Pro battery replacement fix fast battery drain?
If the battery is worn out, replacing it can help it hold a charge. Check which apps are using power in Settings before blaming the battery. The repair starts with removing the display because the battery is glued in.
What should I do if my iPad Pro is stuck on the Apple logo?
Try a force restart first if your iPad Pro stays on the Apple logo. If it keeps returning there, a shop can check software and hardware causes. Say if files aren't backed up before agreeing to a restore, which erases data.