John Fixes IT repairs computers in New York, including MacBook Air, MacBook Pro and Windows laptops. Supported MacBooks include Intel models and Apple Silicon M1, M2, M3 and M4 models. The shop also works on iMac desktops and gaming PCs. Windows laptop brands include Dell, HP, Lenovo, ASUS and Acer, alongside Microsoft Surface and Samsung Galaxy Book.
Appointments are required, and the business does not accept walk ins. Visits can take place at a home, apartment or office anywhere in Manhattan. Customers speak directly with the person who diagnoses and fixes their computer. John says he has over 20 years of IT experience helping people and small businesses keep their technology working.
Remote IT support includes help with home office setups, VPN connections and network troubleshooting. After recovering files, the shop can help set up external or cloud backups, with options including Time Machine, OneDrive and Google Drive.
Written from johnfixesit.com, the shop's own website.